Frequently Asked Questions | Vietpower Travel 

FAQs

When is the best time to travel in Indochina?
Vietnam
The climate in Ho Chi Minh City and elsewhere in the south is hottest and most humid in March and April. The dry season runs from November to April and the rainy season from May to October. In the north, the wet season is from May to September; December to March is the driest months.

Cambodia
The climate is tropical with three seasons. The most pleasant being the dry season from November to February when temperatures are cooler. The hot season lasts from March to May with average temperatures in the high 90s. The monsoon season, which is both hot and humid, is from June to October. The wettest months are August to September.

Laos
The rainy season lasts from May through October with hot and humid weather. The dry season begins in November with cool temperatures giving way to hot and dry weather from April through May when the temperature is very hot.
How do I pay for my tour?
You can use your credit cards in both ways of online or offline option, Paypal is also available, bank transfer...Please note that bank fees will be on customer's side. See more details at Payment & Refund.
How often do I cancel a trip?
As a general rule, unless otherwise stated, our policy is that all cancellation must be informed in writing either by email or fax. Cancellations will be charged as follows:
* More than 60 days prior to trip departure. No charge, however 100$US deposit is non-refundable.
* 14 days before arrival: 10% charge
* 13-7 days before arrival: 60% charge
* Within 7 days before arrival: 100% charge.
How fit do I have to be?
Your trips are first and foremost fun, educational and engaging and can be undertaken by anyone in good shape. All our trips are graded, thus helping you to choose a suitable trip. Bear in mind that our tour products have a wide range from easy touring to physically challenges, not to mention adventure trekking, sea kayaking and mountaineering trips. For those who would prefer a less active holiday, or sign up for special interest trip, family vacation please does let us know. We take pride in tailor made holiday and able to come up with interesting program.
How do I book your tours?
Please click on 'book this tour' button on your chosen tour page. We will be back to you within 24 hours with confirmation of availability or payment mode. Please see at Payment & Refund for more details.
How can I get more information?
You can tell us more about your requirement. We can provide you with comprehensive, useful and most update information by fax or email. Our friendly and professional staffs have in depth local knowledge and experience of the trips we offer and can provide helpful advice and practical travel tips. They are pleased to help you or your travel agent selects your holiday. This is one reason why most our passengers join us through personal referrals or have had a great experience with us before.

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